A passenger using an airport self-service check-in screen
Aviation

From check-in to baggage claim.

We make the boarding pass and the bag tag, hold the inventory, distribute to your stations, and digitise the receipt at the end of it.

The journey

One partner from the counter to the carousel.

An airline touches a passenger with a printed object at almost every step, and each of those objects usually comes from a different supplier, on a different lead time, to a different standard. We make them all, hold them in one warehouse and deliver them to every station you operate — then digitise the last one.

AT CHECK-IN

The boarding pass

ATB and BTP stock and thermal boarding passes, produced to the specification airlines audit against, and the till rolls and labels that run beside them.

AT THE BAG DROP

The baggage tag

IATA-conformant baggage tag stock, held on the only paper-mill-to-counter chain in Southern Africa, so a station never runs out mid-shift.

AT THE GATE

The gate-check tag

The eReceipt tag: one-step peel, applies to a handle or a flat box, and carries a QR that turns the stub into a digital receipt on the passenger’s phone.

IN THE CABIN

Catering and packaging

Food and beverage service packaging for Y and J class, from ovenable boxes to napkins and wraps — ISO, FSC and BRC accredited.

ACROSS THE NETWORK

Ordering and stock

Every station requisitions from its own catalogue in ConsumeX ONE. Head office sees one inventory and one spend; we pick and distribute.

AFTER THE FLIGHT

The digital receipt

Proof of ownership on the passenger’s device, a record of what was checked and when it was returned, and a message you can change in real time.

One supplier across the whole journey means one specification, one lead time and one person answering for it — instead of four vendors and a gap at the station that runs out first.

Why it matters

Airlines mishandled 25.4 million bags in 2019.

A rate of 5.6 per thousand passengers, at a cost of more than $2.5 billion (SITA Baggage IT Insights). A gate-checked bag with a paper stub is the least-tracked object in the whole journey, and the passenger holds the only evidence of ownership on a piece of paper they will lose.

Our tag fixes the evidence problem without adding hardware, a scanner or a system integration. The passenger scans the QR, the receipt lands on their phone, and the details sit encrypted against the tag number — never printed on the bag, so a tag on a carousel tells a stranger nothing.

  • Patented in South Africa; registered design in the EU and South Africa; US design patent pending
  • Applies faster than any other tag, which matters at an aircraft door
  • Several items combined into one receipt, for families and groups
  • A dashboard showing what was checked in and when it was returned

How eReceipts works →

A gate-check bag tag being applied to a suitcase handle
Ground handling and stations

Stock that is never the reason a flight is late.

A station that runs out of baggage tags is an operational failure, not a procurement inconvenience. That is the whole reason we hold our own chain rather than broker someone else’s.

What we hold for you

  • Your artwork, your specification, your compliance record
  • Your stock in our warehouse rather than in a cupboard at every station
  • Replenishment triggered before a station runs out, not after
  • Distribution to each station, domestic and regional

And the hardware beside it

  • Zebra and Honeywell printers and scanners, from the same supplier as the stock
  • Handheld, wearable and fixed scanners for ground handling
  • Self-service kiosks and plug-and-play customer processing
  • Specified around the operation, not around a catalogue page

An international franchise carrier. ConsumeX built a bespoke deployment of its ONE platform across that carrier’s African stations for order placement, fulfilment and stock management, alongside consumables specified for its 737 MAX programme — and supplied the full collateral range to its central warehouse for years alongside it.

Tell us where your customer meets you.

We will come back with what we would make, how it reaches every location you operate, and what happens after it is in their hand. Every enquiry is answered within one business day.