A gate-check bag tag being applied to a suitcase handle
A world first · patented · in live service

The world’s first manual tag with a digital receipt and verified digital ownership outside your systems.

A pre-serialised tag, a scan by the guest, and an item is allocated — outside your data environment, with nothing on the bag that identifies anybody.

The mechanism

The codes exist before the guest does.

That is the whole invention, and it is what the patent claims. A pool of identifier codes is generated in advance and printed as variable codes onto sealed, regulated stock. Nothing is attached to anybody. The binding to a person happens later, at the scan, on their device — which is why nothing has to happen on yours.

BEFORE PRINT

A pool of tokens is generated

Inactive. Not yet attached to a person, an item, a destination or a campaign.

AT PRESS

Printed onto regulated stock

Sealed rolls or fanfold — the same controlled stock that already carries boarding passes and IATA baggage tags. The seal is the anti-fraud control.

AT THE COUNTER

An agent tears one off

No login. No lookup. No integration. No network. This is the step every other approach cannot do, and the step that has to work at an aircraft door.

AT THE SCAN

First scan activates and binds it

The guest supplies their own details, on their own device, in their own time. No identity verification is required at activation.

ANY TIME AFTER

What it resolves to can still change

The destination behind an already-printed code lives in the cloud, not on the paper. Outcomes are switched in real time.

Which is why a label printed in January can run a campaign finalised in June. An ordinary QR code sends everyone to the same page, forever, because the destination was fixed when the ink dried.

What it solves

It was never a tracking problem. It is an ownership problem.

Airlines mishandled 25.4 million bags in 2019 — a rate of 5.6 per thousand passengers, at a cost of more than $2.5 billion (SITA Baggage IT Insights). Hotels have the same problem in the lobby, one suitcase at a time. In both cases the question at the counter is not where is it. It is whose is it, and can they prove it.

How it works today, everywhere else

  • A paper stub, which the guest loses
  • Or nothing at all, so ownership falls back on a passport or a boarding card
  • Personal details printed on the tag, in full view on a carousel
  • Staff capturing and managing every item by hand
  • No record of when an item went back, or to whom

How it works with a token

  • A receipt on the guest’s own phone, which they still have at the other end
  • Their details held encrypted against the tag number, never printed near the bag
  • Several items combined into one receipt, for families and groups
  • A receipt they can share, so a partner or child can collect
  • A record of check-in and return, and a channel to that guest
The tag itself

Before any of that, it is a better tag.

The digital half only matters if the physical half survives an operation. This one was designed for the aircraft door first.

In use

  • One-step peel — faster to apply than any other tag on the market
  • Fits a handle, or a flat box, bicycle case, golf bag, crate or pram
  • The loop design protects the handle of expensive luggage and leaves no residue
  • The receipt portion sticks to a key packet or a passport
  • Fully BRS compliant, in the manual and LOFO use cases where automation stops

In construction

  • No metal eyelets, elastic string, loop-back die cuts or silicone strips
  • Nothing discarded on the lobby floor or the apron when it is applied
  • Water-based Hi-Tak adhesive — strong and recyclable
  • FSC sustainably sourced paper, water-based inks
  • Variable data, full QR, barcode and text input options
The rights

Granted, with numbers against them.

Rights are territorial. This is what is held, where, and what is still pending — the full register, with filing and registration dates, is published.

The full IP register →

Beyond luggage

The tag was the first place we put it, not the last.

The same token works on anything printed in bulk where an operator needs a one-to-one digital outcome without touching their own systems.

RETAIL

Ownership of the product

A customer attaches ownership to a new television without keeping the till slip — and if it is gifted, the new ownership token feeds back into the retailer’s own data.

PROMOTION

A campaign decided after print

A promotion runs on a specific product line, updated in real time across labels already in the field, onboarding and offloading partners at will.

AVIATION

The boarding pass after it has boarded you

Twenty million passengers a year receive one in South Africa, and it becomes waste at the gate. One scan can make it a national tourism discovery platform — no integration, no passenger data, POPIA-clean.

Tell us where your customer meets you.

We will come back with what we would make, how it reaches every location you operate, and what happens after it is in their hand. Every enquiry is answered within one business day.