Built for enterprise
Can you trust us with the whole network?
The question every procurement director, IT lead and legal team asks before the first order. Here are the answers, including the ones that are still "not yet".
The question every procurement director, IT lead and legal team asks before the first order. Here are the answers, including the ones that are still "not yet".
Before a network buys from a supplier, three different people ask three different questions: can they actually deliver at our scale, will their systems talk to ours, and what happens when something goes wrong. This page answers those in order, and says plainly where the answer is “not yet”.
One warehouse, per-location catalogues, replenishment before stockout, and a chain we hold from the paper mill to the counter.
Web-based and mobile-ready, API-enabled, and built to sit alongside your PMS, ERP or ordering system rather than inside it.
A registered South African entity, a published privacy notice under POPIA, an IP register with real numbers, and no claim on this site we cannot evidence.
ConsumeX was established in 2007 to supply large multi-location businesses — a head office with many branches that need the same product, to the same standard, at the same time. That is still exactly what it does, under the same owner, which is the shortest honest answer to a continuity question.
Accreditations only mean something with a number, an issuer and a date against them. Ours are listed below; where a scope is not certified, this page says so rather than implying an audit that has not happened.
Certificates on request. Certificate numbers, issuing bodies and expiry dates are supplied in the supplier information pack, sent the same working day. Request it here.
Saying this plainly is deliberate. A supplier that claims every certification is a supplier whose claims all have to be checked.
The ordering platform, the guest-facing systems and the airport tools were designed, built and are maintained by ConsumeX. Nothing is rebadged and nothing is outsourced, which means the person who answers an integration question is the person who wrote the code.
The eReceipt tag and the system behind it are protected by granted patents and registered designs. Rights are territorial, so the register states, for each one, exactly what is protected, where, and its status — including the one that is still pending.
We will come back with what we would make, how it reaches every location you operate, and what happens after it is in their hand. Every enquiry is answered within one business day.